Catalytic conversations : organizational communication and innovation - Baker, Ann C. (Armonk, N.Y. : M.E. Sharpe, 2010)
Introduction -- Organizing and innovating through conversations -- Catalytic conversations in complex, emergent environments -- Diverse perspectives for generative change -- Constructive controversy and intentional conversation -- The conversational environment: help or hindrance? -- Complementary technologies for catalytic conversations -- Reflection as movement -- What's in a story? -- The dynamics of organizational change and innovation.
Includes bibliographical references and index.
Keywords: Communication in organizations; Interorganizational relations