Marr, Bernard Managing and Delivering Performance : How Government, Public Sector and not-for-profit organizations can measure and manage what really matters / Bernard Marr - Burlington : Butterworth-Heinemann ; Elsevier , 2009 - xii, 295p. 24cm ISBN: 9780750687102 Subjects--Topical Terms: Performance management Dewey Class. No.: 658.3125 / MAR [ Shelf 78]