TY  - BOOK
AU  - Saunders, Jane.
AU  - Hunter, Ian, 
TI  - Service led design: planning the new HR function 
T2  - Gower HR transformation series
SN  - 9780566088261 (pbk. : alk. paper)
U1  - 658.301 
PY  - 2009///
CY  - Farnham, England ; , Burlington, VT
PB  - Gower
KW  - Personnel management
KW  - Strategic planning
N1  - Commercializing HR -- Establishing your HR service vision -- Specifying the service : what will HR deliver? -- The building blocks : the service delivery model -- Adapting the model -- New HR : new line management? -- Sizing the operation and building the business case -- Managing the service
ER  -