Saunders, Jane.

Service led design : planning the new HR function / Jane Saunders and Ian Hunter. - Farnham, England ; Burlington, VT : Gower, c2009. - ix, 80 p. : ill., maps ; 22 cm. - Gower HR transformation series .

Commercializing HR -- Establishing your HR service vision -- Specifying the service : what will HR deliver? -- The building blocks : the service delivery model -- Adapting the model -- New HR : new line management? -- Sizing the operation and building the business case -- Managing the service.

9780566088261 (pbk. : alk. paper) 0566088266 (pbk. : alk. paper)


Personnel management.
Strategic planning.

658.301 / SAU [ Shelf 78]