TY  - BOOK
AU  - Neely, Andy
TI  - Measuring Business Performance: Why, What and How,
SN  - 9781861970558
U1  - 658.401 
PY  - 2009///
CY  - a New Dlehi
PB  - Viva Books
KW  - Performance
KW  -  Measurement
KW  - Organizational effectiveness
KW  - Total quality management
ER  -