TY - BOOK AU - Wagner, Rodd. AU - Harter, James K. TI - 12: the elements of great managing SN - 159562998X (9781595629982 : alk. paper) U1 - 658 PY - 2006/// CY - New York, NY PB - Gallup Press KW - Executive ability KW - Management N1 - Includes bibliographical references (p. 205-227) ER -