Roberts-Phelpls, Graham <br/><br/>
Guide to Telephone Tactics / 
Graham Roberts-Phelps 
 - New Delhi :  Viva Books ,  2005 
 - 195p  23cm 
<br/><br/><label>ISBN: </label>9788176499477 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>658.872  / ROB [ Shelf 71 ]