TY - BOOK AU - Brown, Ralph, TI - Making business writing happen: a simple and effective guide to writing well SN - 9781865089638 AV - 651.74 BRO U1 - 651.74 PY - 2003/// CY - Crows Nest, N.S.W. PB - Allen & Unwin KW - Business writing KW - Communication in management N1 - Previously published: Making business writing easy : what effective writers really do. Christchurch, N.Z. : Media Associates, 2001; Includes index ER -