Das, Kallol <br/><br/>
h-CRM [h-CRM=HRM+CRM] :  The Key to Lifelong Business Relationships / 
Kallol Das foreword by Raman Roy 
 - New Delhi :  Viva Books ,  2004 
 - 224p  ill.  24cm 
<br/><br/><label>ISBN: </label>9788176499460 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship -- Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / DAS [ Shelf 69 ]