Srinivasan, R. Services marketing : the Indian context / R. Srinivasan. - New Delhi : Prentice-Hall, 2004. - 243 p. ; 24 cm. ISBN: 8120325982 Subjects--Topical Terms: Marketing management. LC Class. No.: 658.80954 / SRI Dewey Class. No.: 658.80954 / SRI [ Shelf 68 ]