Knox, Simon. <br/><br/>
Customer relationship management :  persepctives from the marketplace / 
Simon Knox....[et.al.] 
 - Oxford :  Butterworth-Heinemann,  2008. 
 - 302 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>8131214350 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management.
<br/><br/><label>LC Class. No.: </label>658.812  / KNO 
<br/><br/><label>Dewey Class. No.: </label>658.812  / KNO [ Shelf 69 ]