TY - BOOK AU - Manning, Gerald L. AU - Reece, Barry L. TI - Selling today: creating customer value SN - 8131706842 AV - 658.81 MAN U1 - 658.81 PY - 2004/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Selling N1 - Includes bibliographical references (p. 497-507) and indexes ER -