TY - BOOK AU - Anderson, James C., AU - Kumar, Nirmalya. AU - Narus, James A. TI - Value merchants: demonstrating and documenting superior value in business markets SN - 9781422103357 (hardcover : alk. paper) AV - 658.804 AND U1 - 658.804 PY - 2007/// CY - Boston, Mass. PB - Harvard Business School Press KW - Industrial marketing KW - Sales promotion KW - Purchasing N1 - Includes bibliographical references (p. [191]-195) and index; Value merchants : doing business on demonstrably superior value -- Conceptualize value : focusing on what matters -- Formulate value propositions : identifying potentially valuable points of difference -- Substantiate value propositions : demonstrating and documenting superior value -- Tailor market offerings : creating naked solutions with options -- Transform the sales force into value merchants : selling on value, not price -- Profit from value provided : earning an equitable return -- Prospering in business markets : being a value merchant ER -