TY - BOOK AU - Magal, Simha. AU - Word, Jeffrey. TI - Essentials of business processes and information systems SN - 9780470230596 (pbk.) AV - 658.4038011 MAG U1 - 658.4038011 PY - 2009/// CY - Hoboken, N.J. PB - Wiley KW - Management information systems KW - Business planning KW - Data processing N1 - Includes index ER -