TY  - BOOK
AU  - Robbins, Stephen P., 
AU  - Hunsaker, Phillip L.
TI  - Training in interpersonal skills: TIPS for managing people at work 
SN  - 0813171523x
AV  - 658.31244 ROB
U1  - 658.31244 
PY  - 2006///
CY  - New Delhi, N.J.
PB  - Pearson
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -