TY  - BOOK
ED  - Harvard Business School.
TI  - Harvard business essentials: business communication 
SN  - 159139113X (alk. paper)
AV  - 651.7 HBE
U1  - 651.7 
PY  - 2003///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Business communication
N1  - Includes bibliographical references (p. 155) and index
UR  -  http://www.loc.gov/catdir/toc/ecip041/2003005927.html
ER  -