TY  - BOOK
AU  - Jones, Tricia S.
AU  - Brinkert, Ross.
TI  - Conflict coaching: conflict management strategies and skills for the individual 
SN  - 9781412950831 (pbk.)
AV  - 303.69 JON
U1  - 303.69 
PY  - 2008///
CY  - Los Angeles
PB  - SAGE Publications
KW  - Conflict management
KW  - Mediation
N1  - Includes bibliographical references (p. 295-306) and index; Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching
UR  -  http://www.loc.gov/catdir/toc/ecip0720/2007023143.html
UR  -  http://www.loc.gov/catdir/enhancements/fy0828/2007023143-b.html
UR  -  http://www.loc.gov/catdir/enhancements/fy0828/2007023143-d.html
ER  -