TY  - BOOK
AU  - Kock, Ned F., 
TI  - Systems analysis & design fundamentals: a business process redesign approach 
SN  - 8178299174
AV  - 003 KOC
U1  - 003 
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - SAGE Publications
KW  - Information technology
KW  -  Management
KW  - Management information systems
KW  - System analysis
KW  - System design
N1  - Includes bibliographical references (p. 299-311) and index
UR  -  http://10.10.1.6/eresource1/SystemAnalysis/SystemAnalysisDesign4927.zip 
ER  -