Includes bibliographical references (p. 263-280) and index.

Finding a new focus -- Why a focus on jobs is not enough -- An overview of competency-based HR management practices -- Understanding competency-based HR management -- A need for implementing competency-based HR management -- Competency-based HR planning -- Competency-based employee recruitment and selection -- Competency-based employee training -- Competency-based performance management -- Competency-based employee rewards -- Competency-based employee development -- Transitioning to competency-based HR management -- The transformation to competency-based HR management -- Competency-based HR management : the next steps.