Value merchants : demonstrating and documenting superior value in business markets / James C. Anderson, Nirmalya Kumar, James A. Narus.
Material type:
TextPublication details: Boston, Mass. : Harvard Business School Press, c2007.Description: xiii, 219 p. : ill. ; 25 cmISBN: - 9781422103357 (hardcover : alk. paper)
- 658.804 AND [ Shelf 80]
- 658.804 AND
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Reference
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Indian Institute Of Management, Shillong | 658.804 AND [ Shelf 80] (Browse shelf(Opens below)) | Not for loan | 0004813 |
Includes bibliographical references (p. [191]-195) and index.
Value merchants : doing business on demonstrably superior value -- Conceptualize value : focusing on what matters -- Formulate value propositions : identifying potentially valuable points of difference -- Substantiate value propositions : demonstrating and documenting superior value -- Tailor market offerings : creating naked solutions with options -- Transform the sales force into value merchants : selling on value, not price -- Profit from value provided : earning an equitable return -- Prospering in business markets : being a value merchant.
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