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Harvard business review on customer relationship management.

Contributor(s): Material type: TextSeries: A Harvard business review paperback | Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, c2001.Description: vii, 192 p. : ill. ; 21 cmISBN:
  • 1578516994 (alk. paper)
Other title:
  • Customer relationship management
Uniform titles:
  • Harvard business review.
Subject(s): DDC classification:
  • 658.812 HAR [ Shelf 8 ]
LOC classification:
  • 658.812 HAR
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Reference Indian Institute Of Management, Shillong 658.812 HAR [ Shelf 8 ] (Browse shelf(Opens below)) Not for loan 0004797

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Includes bibliographical references and index.

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