101 Ways to Really Satisfy Your Customers : (Record no. 2047)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00650nam a2200181 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260112063246.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781741750089 |
| 039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 202110071206 |
| Level of effort used to assign nonsubject heading access points | staff |
| Level of effort used to assign subject headings | 201301150355 |
| Level of effort used to assign classification | staff |
| -- | 201002120115 |
| -- | staff |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | GRI [ Shelf 69 ] |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Griffiths, Andrew |
| 245 ## - TITLE STATEMENT | |
| Title | 101 Ways to Really Satisfy Your Customers : |
| Remainder of title | Simple Ways to Keep Your Customers and Attract New Ones / |
| Statement of responsibility, etc. | Andrew Griffiths |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi: |
| Name of publisher, distributor, etc. | Viva Books ; |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxviii, 217p |
| Other physical details | ill. |
| Dimensions | 24cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 991 ## - | |
| -- | VIRTUA40 |
| 991 ## - | |
| -- | VTLSSORT0080*0200*0820*1000*2450*2600*3000*6500*9992 |
| 909 ## - | |
| -- | 2112 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Indian Institute Of Management, Shillong | Indian Institute Of Management, Shillong | 18/02/2010 | 658.812 GRI [ Shelf 69 ] | 0007601 | Reference | ||||||
| Indian Institute Of Management, Shillong | Indian Institute Of Management, Shillong | 18/02/2010 | 658.812 GRI [ Shelf 69 ] | 0007602 | 1 | Book |