Normal view MARC view ISBD view

Superior Customer Service : (Record no. 1999)

MARC details
000 -LEADER
fixed length control field	00622nam a2200181 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063245.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	8120329368
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071255
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201301150354
Level of effort used to assign classification	staff
--	201002012311
--	staff
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	QUI [ Shelf 69 ]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Quinn
Numeration	Michael
245 ## - TITLE STATEMENT
Title	Superior Customer Service :
Remainder of title	The Prompt Approach to Success /
Statement of responsibility, etc.	Michael Quinn and Lynda Byron
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi :
Name of publisher, distributor, etc.	Prentice Hall of India ;
Date of publication, distribution, etc.	2006
300 ## - PHYSICAL DESCRIPTION
Extent	xiii,103p;
Other physical details	ill.
Dimensions	23cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer Service
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT008002000820100024502600300065009992
909 ## -
--	2060

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	01/02/2010		658.812 QUI [ Shelf 69 ]	0007401		Reference
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	01/02/2010		658.812 QUI [ Shelf 69 ]	0007402	1	Book