Reforming public services in India : (Record no. 1652)

MARC details
000 -LEADER
fixed length control field 02371nam a2200217 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260112063240.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 076193488X (pbk.)
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 202111261101
Level of effort used to assign nonsubject heading access points staff
Level of effort used to assign subject headings 201302261223
Level of effort used to assign classification staff
Level of effort used to assign subject headings 201006210056
Level of effort used to assign classification staff
Level of effort used to assign subject headings 201005070516
Level of effort used to assign classification staff
-- 200908220309
-- staff
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 352.3
Item number WOR [ Shelf Report ]
245 ## - TITLE STATEMENT
Title Reforming public services in India :
Remainder of title drawing lessons from success /
Statement of responsibility, etc. a World Bank report.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi ;
-- Thousand Oaks, [Calif.] :
Name of publisher, distributor, etc. SAGE Publications,
Date of publication, distribution, etc. 2006.
300 ## - PHYSICAL DESCRIPTION
Extent 93p.
Dimensions 30cm.
500 ## - GENERAL NOTE
General note "A co-publication of The World Bank and Sage Publications India Pvt Ltd."
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisation of land records in Karnataka -- Some challenges in the implementation of e-governance -- Gujarat's computerised interstate check-posts -- Andhra Pradesh's card -- Conclusion -- Restructuring agency processes -- Statewide agencies -- The registration department in Maharashtra -- The Karnataka State Road Transport Corporation -- City agencies -- The Hyderabad Metropolitan Water Supply and Sewerage Board -- Bangalore: making city agencies work? -- Surat after the plague, 1994-2005 -- Conclusion -- Decentralising teacher management -- The Madhya Pradesh experience -- Conclusion -- Building political support for programme delivery -- Comparing human development outcomes: Tamil Nadu vs Karnataka, 1971-2001 -- Conclusion -- Strengthening accountability mechanisms -- Service reform: transfers in Karnataka -- Unveiling secrets: access to information in Rajasthan, Delhi and Karnataka -- Anti-corruption institutions -- The Karnataka Lokayukta -- The central vigilance commission -- Public interest litigation -- Conclusion -- Lessons for improving service delivery -- The enabling environment -- Instruments for improving service delivery -- Cross-cutting issues -- Conclusion: learning from success.
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name India
General subdivision Politics and government
Chronological subdivision 1977-
710 ## - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element World Bank.
991 ## -
-- VIRTUA40
991 ## -
-- VTLSSORT0080*0200*0820*2450*2600*3000*5000*5040*5050*6510*7100*9992
909 ## -
-- 1676
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Copy number Koha item type
        Indian Institute Of Management, Shillong Indian Institute Of Management, Shillong 22/08/2009   352.3 WOR [ Shelf Report ] 0006815   Reports
        Indian Institute Of Management, Shillong Indian Institute Of Management, Shillong 21/06/2010   352.3 WOR [ Shelf Report ] 0004917   Reports
Copyright © 2026 Indian Institute of Management Shillong. All Rights Reserved.