Benchmarking and Standardizing the entire Customer Care Process in South Africa for the Commercial Vehicle Business Unit of Tata Motors /
Majumdar Sria (2010PGP083)
Benchmarking and Standardizing the entire Customer Care Process in South Africa for the Commercial Vehicle Business Unit of Tata Motors / Majumdar Sria - Shillong: Rajiv Gandhi Indian Institute of Management 2011 - 32p.: ill. fig, table; 29cm - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) .
Marketing management -- Customer Relations
658.812 / MAJ
Benchmarking and Standardizing the entire Customer Care Process in South Africa for the Commercial Vehicle Business Unit of Tata Motors / Majumdar Sria - Shillong: Rajiv Gandhi Indian Institute of Management 2011 - 32p.: ill. fig, table; 29cm - Summer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) .
Marketing management -- Customer Relations
658.812 / MAJ