Catalytic conversations : organizational communication and innovation /

Baker, Ann C.

Catalytic conversations : organizational communication and innovation / Ann C. Baker. - Armonk, N.Y. : M.E. Sharpe, c2010. - v, 201 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Introduction -- Organizing and innovating through conversations -- Catalytic conversations in complex, emergent environments -- Diverse perspectives for generative change -- Constructive controversy and intentional conversation -- The conversational environment: help or hindrance? -- Complementary technologies for catalytic conversations -- Reflection as movement -- What's in a story? -- The dynamics of organizational change and innovation.

9780765612809 (cloth : alk. paper) 0765612801 (cloth : alk. paper)


Communication in organizations.
Interorganizational relations.

658.45 / BAK [ Shelf 79]
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