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Customer Relationship Management : Concepts and Technologies /

Buttle, Francis

Customer Relationship Management : Concepts and Technologies / Francis Buttle - 2nd ed. - Burlington : Elsevier , 2009 - 500p. 24cm

ISBN: 9781856175227

Subjects--Topical Terms:
Customer Relationship -- Management

Dewey Class. No.: 658.812 / BUT [ Shelf 80]

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