The intimate supply chain : leveraging the supply chain to manage the customer experience /
Ross, David Frederick, 1948-
The intimate supply chain : leveraging the supply chain to manage the customer experience / David Frederick Ross. - Boca Raton : CRC Press/Taylor & Francis, c2008. - xxii, 280 p. : ill. ; 25 cm. - Series on resource management .
Includes bibliographical references and index.
9781420064971 (hbk. : alk. paper) 1420064975 (hbk. : alk. paper)
Business logistics.
Customer relations.
658.7 / ROS
658.7 / ROS [ Shelf 65 ]
The intimate supply chain : leveraging the supply chain to manage the customer experience / David Frederick Ross. - Boca Raton : CRC Press/Taylor & Francis, c2008. - xxii, 280 p. : ill. ; 25 cm. - Series on resource management .
Includes bibliographical references and index.
9781420064971 (hbk. : alk. paper) 1420064975 (hbk. : alk. paper)
Business logistics.
Customer relations.
658.7 / ROS
658.7 / ROS [ Shelf 65 ]