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Customer relationship management : persepctives from the marketplace /

Knox, Simon.

Customer relationship management : persepctives from the marketplace / Simon Knox....[et.al.] - Oxford : Butterworth-Heinemann, 2008. - 302 p. ; 24 cm.

ISBN: 8131214350

Subjects--Topical Terms:
Customer relationship management.

LC Class. No.: 658.812 / KNO

Dewey Class. No.: 658.812 / KNO [ Shelf 69 ]

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