Operational excellence : using lean six sigma to translate customer value through global supply chains /
Martin, James W. 1952-
Operational excellence : using lean six sigma to translate customer value through global supply chains / James William Martin. - New York : Auerbach Publications, c2008. - xxi, 638 p. : ill. ; 24 cm. - Series on resource management .
Includes bibliographical references and index.
9781420062502 (alk. paper)
Business logistics.
Production management.
Six sigma (Quality control standard)
Customer relations.
658.5 / MAR
658.5 / MAR [ Shelf 63 ]
Operational excellence : using lean six sigma to translate customer value through global supply chains / James William Martin. - New York : Auerbach Publications, c2008. - xxi, 638 p. : ill. ; 24 cm. - Series on resource management .
Includes bibliographical references and index.
9781420062502 (alk. paper)
Business logistics.
Production management.
Six sigma (Quality control standard)
Customer relations.
658.5 / MAR
658.5 / MAR [ Shelf 63 ]