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Harvard business review on customer relationship management.

Contributor(s): Material type: TextSeries: A Harvard business review paperback | Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, c2001.Description: vii, 192 p. : ill. ; 21 cmISBN:
  • 1578516994 (alk. paper)
Other title:
  • Customer relationship management
Uniform titles:
  • Harvard business review.
Subject(s): DDC classification:
  • 658.812 HAR [ Shelf 8 ]
LOC classification:
  • 658.812 HAR
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference Indian Institute Of Management, Shillong 658.812 HAR [ Shelf 8 ] (Browse shelf(Opens below)) Not for loan 0004797

Includes bibliographical references and index.

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